http://www.postonline.co.uk/ Insurance POST en David Pearce, director of retail direct at Axa UK, has rejoined Aviva after four years. https://www.postonline.co.uk/news/7959642/axas-david-pearce-rejoins-aviva https://www.postonline.co.uk/news/7959642/axas-david-pearce-rejoins-aviva Tue, 06 Jan 2026 10:31:14 +0000 Insurance Post Staff James Cranmer, training programme manager at Charles Taylor Assistance, blends a love of learning, tech and tidy spaces. https://www.postonline.co.uk/people/7959458/60-seconds-with-charles-taylors-james-cranmer https://www.postonline.co.uk/people/7959458/60-seconds-with-charles-taylors-james-cranmer Tue, 06 Jan 2026 06:00:00 +0000 Insurance Post Staff Dan Martin, managing director of distribution strategy and business development at Markel, kicks off the week with a brisk walk with his dog, connects with colleagues from across the globe and meets with an MGA to explore potential partnerships plus distribution opportunities. https://www.postonline.co.uk/commercial/7959341/diary-of-an-insurer-markels-dan-martin https://www.postonline.co.uk/commercial/7959341/diary-of-an-insurer-markels-dan-martin Mon, 05 Jan 2026 06:00:00 +0000 Insurance Post Staff Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week. https://www.postonline.co.uk/news/7959633/cytora-x-pilotbird-amigas-lloyds-capacity-gallaghers-tax-appointment https://www.postonline.co.uk/news/7959633/cytora-x-pilotbird-amigas-lloyds-capacity-gallaghers-tax-appointment Fri, 02 Jan 2026 12:00:00 +0000 Insurance Post Staff From climate impacts and subsidence surges to fraud trends, electric vehicle fire risks, regulation and artificial intelligence, Peter Farrelly, chief operating officer of Sedgwick, outlines the key forces set to shape home insurance pricing and development in 2026. https://www.postonline.co.uk/personal/7959156/forces-set-to-reshape-home-insurance-pricing-into-2026 https://www.postonline.co.uk/personal/7959156/forces-set-to-reshape-home-insurance-pricing-into-2026 Wed, 31 Dec 2025 06:00:00 +0000 Insurance Post Staff As festive film viewing turns our minds to cinematic car icons, Auto Windscreens managing director James MacBeth assesses how the DeLorean, Kitt and James Bond’s Lotus would cope with modern windscreen demands. https://www.postonline.co.uk/claims/7959452/what-christmas-movie-cars-teach-us-about-windscreens-today https://www.postonline.co.uk/claims/7959452/what-christmas-movie-cars-teach-us-about-windscreens-today Wed, 31 Dec 2025 06:00:00 +0000 Insurance Post Staff Cheryl Phillips, regional managing director of the South West for Gallagher, criss-crosses the region, integrates new teams, catches ups with clients, spots talent and enjoys a well-earned office Christmas party. https://www.postonline.co.uk/broker/7959631/diary-of-an-insurer-gallaghers-cheryl-phillips https://www.postonline.co.uk/broker/7959631/diary-of-an-insurer-gallaghers-cheryl-phillips Wed, 31 Dec 2025 06:00:00 +0000 Insurance Post Staff While artificial intelligence dominates forecasts for the future of insurance, Jarrod Johnson, director of Scenario Risk Partners, argues other technologies like drones and mobile risk-assessment tools may be the ones that hold the key to closing the UK’s persistent insurance gap. https://www.postonline.co.uk/technology/7959581/could-ai-widen-the-insurance-gap https://www.postonline.co.uk/technology/7959581/could-ai-widen-the-insurance-gap Tue, 30 Dec 2025 06:00:00 +0000 Insurance Post Staff As regulatory demands tighten across the FCA and Lloyd’s, Loka Venkatramana, senior consultant at Pathlight Associates, warns insurers must adapt with data-driven, outcome-focused compliance or risk being left behind. https://www.postonline.co.uk/regulation/7959505/why-insurers-cant-afford-to-sleepwalk-into-the-next-regulatory-wave https://www.postonline.co.uk/regulation/7959505/why-insurers-cant-afford-to-sleepwalk-into-the-next-regulatory-wave Tue, 30 Dec 2025 06:00:00 +0000 Insurance Post Staff Matthew Calveley, technical director (metallurgy) at Charles Taylor Adjusting, swaps the Monday morning school run for a flight to Turkey to get to grips with the technical aspects of a manufacturer's claim and moves on to a specialist recycling centre in Germany. https://www.postonline.co.uk/claims/7959306/diary-of-an-insurer-charles-taylor-adjustings-matthew-calveley https://www.postonline.co.uk/claims/7959306/diary-of-an-insurer-charles-taylor-adjustings-matthew-calveley Mon, 29 Dec 2025 06:00:00 +0000 Insurance Post Staff Lydia Savill, partner of Hogan Lovells, outlines what the Arbitration Act 2025 means for insurers. https://www.postonline.co.uk/claims/7959506/navigating-the-arbitration-act-2025 https://www.postonline.co.uk/claims/7959506/navigating-the-arbitration-act-2025 Mon, 29 Dec 2025 06:00:00 +0000 Insurance Post Staff Rocio Concha, director of policy and advocacy at Which?, explains why the Financial Conduct Authority’s agreement with its super-complaint marks a critical moment for home and travel insurance, and why swift regulatory action is now essential to improve consumer outcomes. https://www.postonline.co.uk/regulation/7959579/why-whichs-super-complaint-is-a-turning-point-for-insurance https://www.postonline.co.uk/regulation/7959579/why-whichs-super-complaint-is-a-turning-point-for-insurance Wed, 24 Dec 2025 06:00:00 +0000 Insurance Post Staff Joel Leigh, partner at law firm Howard Kennedy, examines how the £2bn Jaguar Land Rover breach triggered government intervention, supply-chain strain and potential disputes that underline the need for robust cyber cover. https://www.postonline.co.uk/commercial/7959451/jlr-breach-sparks-debate-on-insurance-gaps-and-state-support https://www.postonline.co.uk/commercial/7959451/jlr-breach-sparks-debate-on-insurance-gaps-and-state-support Wed, 24 Dec 2025 06:00:00 +0000 Insurance Post Staff Tim Groves, professional communities and engagement manager at the Chartered Insurance Institute, outlines the lessons learned from a recent wellbeing programme run by the trade body’s Underwriting Community. https://www.postonline.co.uk/people/7959564/underwriting-takes-its-toll-so-mental-health-support-is-vital https://www.postonline.co.uk/people/7959564/underwriting-takes-its-toll-so-mental-health-support-is-vital Tue, 23 Dec 2025 06:00:00 +0000 Insurance Post Staff Whether it’s crunching numbers, finishing every project she starts, or dancing to Pulp, Sarah Vaughan, founder and director of Angelica Solutions, finds balance between work, play and perseverance. https://www.postonline.co.uk/people/7958980/60-seconds-with-sarah-vaughan-angelica-solutions https://www.postonline.co.uk/people/7958980/60-seconds-with-sarah-vaughan-angelica-solutions Tue, 23 Dec 2025 06:00:00 +0000 Insurance Post Staff Joanna Grant, managing partner of Fenchurch Law, explores how business interruption insurance has evolved five years on from the pandemic, and whether the lessons of Covid-19 are being properly applied today. https://www.postonline.co.uk/commercial/7959461/how-covid-19-litigation-has-shifted-bi-policy-wording https://www.postonline.co.uk/commercial/7959461/how-covid-19-litigation-has-shifted-bi-policy-wording Mon, 22 Dec 2025 06:00:00 +0000 Insurance Post Staff Hannah Wilkinson, motor trade underwriting manager at QBE, gets her team's pipeline, performance and priorities ready for 2026, collaborates with cyber underwriting colleagues, and looks forward to the wonderful mayhem of a family weekend. https://www.postonline.co.uk/commercial/7959330/diary-of-an-insurer-qbes-hannah-wilkinson https://www.postonline.co.uk/commercial/7959330/diary-of-an-insurer-qbes-hannah-wilkinson Mon, 22 Dec 2025 06:00:00 +0000 Insurance Post Staff Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week. https://www.postonline.co.uk/news/7959567/aig-buys-salford-city-fc-prestige-x-urban-jungle-bibas-deputy-chair https://www.postonline.co.uk/news/7959567/aig-buys-salford-city-fc-prestige-x-urban-jungle-bibas-deputy-chair Fri, 19 Dec 2025 12:00:00 +0000 Insurance Post Staff Insurance Post’s Throwback Thursday steps back in time to December 1985 to remind you what was going on this week in insurance history when ‘Goldfinger’ of Lloyd’s, Ian Posgate, was trying to return to the market. https://www.postonline.co.uk/lloydslondon/7956782/throwback-thursday-goldfinger-of-lloyds-attempts-comeback https://www.postonline.co.uk/lloydslondon/7956782/throwback-thursday-goldfinger-of-lloyds-attempts-comeback Thu, 18 Dec 2025 06:00:00 +0000 Insurance Post Staff Nick Turner, chief executive of NFU Mutual, warns that rural roads remain disproportionately deadly and calls on the government to ensure the new national road safety strategy tackles the persistent loss of life. https://www.postonline.co.uk/personal/7959521/nfu-mutual-chief-urges-action-on-rising-rural-road-fatalities https://www.postonline.co.uk/personal/7959521/nfu-mutual-chief-urges-action-on-rising-rural-road-fatalities Thu, 18 Dec 2025 06:00:00 +0000 Insurance Post Staff Risk management needs to scale, hit harder and modernise fast. Johnny Thomson, head of strategic planning at RiskSTOP Group, reveals the industry’s top demands – and how data and AI are already reshaping what insurers, brokers and clients expect. https://www.postonline.co.uk/technology/7959495/blog-what-you-told-me-you-want-from-risk-management https://www.postonline.co.uk/technology/7959495/blog-what-you-told-me-you-want-from-risk-management Wed, 17 Dec 2025 11:48:58 +0000 Insurance Post Staff As pothole-related injury and damage claims increase, Georgia Milton, paralegal at DWF, warns councils and insurers must navigate complex legal duties, evidential hurdles and financial risks in proving when liability begins. https://www.postonline.co.uk/claims/7959155/potholes-put-councils-on-legal-front-line-over-road-repairs https://www.postonline.co.uk/claims/7959155/potholes-put-councils-on-legal-front-line-over-road-repairs Wed, 17 Dec 2025 06:00:00 +0000 Insurance Post Staff Ernesto Suarez, CEO of Gigasure and newly appointed co-chair of Insurtech UK, is a travel insurance innovator on a mission to keep on running, be at the cutting edge of developments, plus plan the next family adventure. https://www.postonline.co.uk/personal/7959311/diary-of-an-insurer-gigasures-ernesto-suarez https://www.postonline.co.uk/personal/7959311/diary-of-an-insurer-gigasures-ernesto-suarez Mon, 15 Dec 2025 06:00:00 +0000 Insurance Post Staff Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week. https://www.postonline.co.uk/news/7959537/intacts-commercial-launch-pen-x-zurich-qbes-casualty-manager https://www.postonline.co.uk/news/7959537/intacts-commercial-launch-pen-x-zurich-qbes-casualty-manager Fri, 12 Dec 2025 12:00:00 +0000 Insurance Post Staff Insurance Post’s Throwback Thursday steps back in time to December 1985 to remind you what was going on this week in insurance history when publisher Robert Maxwell bought a stake in an insurer. https://www.postonline.co.uk/personal/7956781/throwback-thursday-maxwell-takes-stake-in-insurer https://www.postonline.co.uk/personal/7956781/throwback-thursday-maxwell-takes-stake-in-insurer Thu, 11 Dec 2025 06:00:00 +0000 Insurance Post Staff We can’t quite believe it’s come round so quickly – the 2026 British Insurance Awards are now open for entries. https://www.postonline.co.uk/commercial/7959530/entries-open-for-the-2026-british-insurance-awards https://www.postonline.co.uk/commercial/7959530/entries-open-for-the-2026-british-insurance-awards Wed, 10 Dec 2025 12:00:20 +0000 Insurance Post Staff https://www.postonline.co.uk/market-access/7959488/spotlight-health-and-life-insurers-are-investing-to-stay-ahead-of-document-fraud https://www.postonline.co.uk/market-access/7959488/spotlight-health-and-life-insurers-are-investing-to-stay-ahead-of-document-fraud Wed, 10 Dec 2025 09:00:00 +0000 Insurance Post Staff As modern construction methods reshape UK property, Jon Thacker, chief commercial officer of Aon UK, explores how insurers can adapt to evolving risks, limited data and rising claims complexity while supporting safer, greener building. https://www.postonline.co.uk/commercial/7959145/how-modern-methods-of-construction-are-affecting-insurers https://www.postonline.co.uk/commercial/7959145/how-modern-methods-of-construction-are-affecting-insurers Wed, 10 Dec 2025 06:00:00 +0000 Insurance Post Staff If Jacqui Carr, CEO at Health Shield Friendly Society, could be any fictional character, she would pick Inspector Gadget and her career highlight was stepping into her current top job. https://www.postonline.co.uk/personal/7958934/60-seconds-with-health-shields-jacqui-carr https://www.postonline.co.uk/personal/7958934/60-seconds-with-health-shields-jacqui-carr Tue, 09 Dec 2025 06:00:00 +0000 Insurance Post Staff Trade Voice: Chris Bose, director of general insurance and international at the Association of British Insurers, responds to concerns raised by Which? and sets out why practical, proportionate reforms are essential to strengthen trust in the market. https://www.postonline.co.uk/personal/7959518/abi-says-whichs-complaint-evidence-doesnt-reflect-reality https://www.postonline.co.uk/personal/7959518/abi-says-whichs-complaint-evidence-doesnt-reflect-reality Tue, 09 Dec 2025 06:00:00 +0000 Insurance Post Staff IN THE HIGH COURT OF JUSTICE    CR-2025-003706 BUSINESS AND PROPERTY COURTS OF ENGLAND AND WALES COMPANIES COURT (ChD) https://www.postonline.co.uk/commercial/7959478/legal-notice-uk-insurance-and-intact-insurance-uk-in-the-matter-of-part-vii-of-the-financial-services-and-markets-act-2000 https://www.postonline.co.uk/commercial/7959478/legal-notice-uk-insurance-and-intact-insurance-uk-in-the-matter-of-part-vii-of-the-financial-services-and-markets-act-2000 Mon, 08 Dec 2025 10:59:53 +0000 Insurance Post Staff NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences. https://www.postonline.co.uk/personal/7959359/nfu-mutual-leads-motor-insurance-market https://www.postonline.co.uk/personal/7959359/nfu-mutual-leads-motor-insurance-market Mon, 08 Dec 2025 06:00:00 +0000 Insurance Post Staff Henry Nelson, chief underwriting officer for the UK, Middle East and North Africa at Liberty Specialty Markets, balances strategy and encounters with US Presidents with early-morning family time, cycling and revisiting guitar bands. https://www.postonline.co.uk/commercial/7959309/diary-of-an-insurer-liberty-specialtys-henry-nelson https://www.postonline.co.uk/commercial/7959309/diary-of-an-insurer-liberty-specialtys-henry-nelson Mon, 08 Dec 2025 06:00:00 +0000 Insurance Post Staff Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week. https://www.postonline.co.uk/news/7959498/clear-groups-scottish-expansion-bridgehavens-buy-bp-marshs-ceo https://www.postonline.co.uk/news/7959498/clear-groups-scottish-expansion-bridgehavens-buy-bp-marshs-ceo Fri, 05 Dec 2025 12:00:00 +0000 Insurance Post Staff Insurance Post’s Throwback Thursday steps back in time to December 1985 to remind you what was going on this week in insurance history when airline terrorism saw insurers pulling away from war risk cover. https://www.postonline.co.uk/commercial/7956779/throwback-thursday-insurers-retreat-from-war-risk-cover https://www.postonline.co.uk/commercial/7956779/throwback-thursday-insurers-retreat-from-war-risk-cover Thu, 04 Dec 2025 06:00:00 +0000 Insurance Post Staff View from the Top: Kevin Morton, head of high net worth and personal lines partnerships at Zurich UK, explains why MGAs are set to remain a central pillar of the insurance market. https://www.postonline.co.uk/personal/7959445/how-mgas-are-shaping-the-future-of-insurance https://www.postonline.co.uk/personal/7959445/how-mgas-are-shaping-the-future-of-insurance Thu, 04 Dec 2025 06:00:00 +0000 Insurance Post Staff At a recent Insurance Post roundtable in partnership with CRIF, leading insurers and ESG specialists explored how the industry is translating sustainability goals into measurable progress – and what it will take to keep that momentum in tougher times. https://www.postonline.co.uk/market-access/7959464/esg-that-stands-up-in-tougher-times https://www.postonline.co.uk/market-access/7959464/esg-that-stands-up-in-tougher-times Wed, 03 Dec 2025 09:00:00 +0000 Insurance Post Staff With major employers starting to keep tabs on office attendance, Colin Ashworth, managing director of insurance operations at NFP, unpicks the potential claims that could arise from forcing more employees back into the workplace. https://www.postonline.co.uk/commercial/7959139/six-insurance-risks-of-employee-attendance-monitoring https://www.postonline.co.uk/commercial/7959139/six-insurance-risks-of-employee-attendance-monitoring Wed, 03 Dec 2025 06:00:00 +0000 Insurance Post Staff https://www.postonline.co.uk/news/7959329/spotlight-insurance-fraud-2025 https://www.postonline.co.uk/news/7959329/spotlight-insurance-fraud-2025 Mon, 01 Dec 2025 11:22:10 +0000 Insurance Post Staff When he isn’t deep in strategy meetings shaping the future of cyber insurance for SMEs, James Trevis, NIS portfolio manager and cyber specialist at NFU Mutual, is out on his bike, enjoying a drink with friends, or travelling with in his campervan. https://www.postonline.co.uk/commercial/7959281/diary-of-an-insurer-nfu-mutuals-james-trevis https://www.postonline.co.uk/commercial/7959281/diary-of-an-insurer-nfu-mutuals-james-trevis Mon, 01 Dec 2025 06:00:00 +0000 Insurance Post Staff Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week. https://www.postonline.co.uk/news/7959466/alps-acturis-product-tides-sme-cover-marsh-corporates-md https://www.postonline.co.uk/news/7959466/alps-acturis-product-tides-sme-cover-marsh-corporates-md Fri, 28 Nov 2025 11:00:00 +0000 Insurance Post Staff In the latest Insurance Post video we caught up with Shift Technology’s head of UK, Ireland and Nordics George Robbins to discuss the key areas that insurers need to consider when thinking about using Agentic AI in claims transformation. https://www.postonline.co.uk/market-access/technology/7959446/video-qa-shift-technologys-george-robbins-on-agentic-ai-and-claims-transformation https://www.postonline.co.uk/market-access/technology/7959446/video-qa-shift-technologys-george-robbins-on-agentic-ai-and-claims-transformation Thu, 27 Nov 2025 09:00:00 +0000 Insurance Post Staff Insurance Post’s Throwback Thursday steps back in time to November 1975 to remind you what was going on this week in insurance history when Alexander Howden, the brokerage created by CEO of Howden Group’s David Howden’s great-great-great grandfather, boasted how much he was saving insurers. https://www.postonline.co.uk/broker/7956778/throwback-thursday-howden-saves-insurers-millions https://www.postonline.co.uk/broker/7956778/throwback-thursday-howden-saves-insurers-millions Thu, 27 Nov 2025 06:00:00 +0000 Insurance Post Staff Insurers are under growing regulatory pressure to treat non-financial misconduct as a core conduct risk, according to Loka Venkatramana from Pathlight Associates, who says they should use cultural and behavioural data with the same rigour as financial metrics to identify and address problems before they damage customers, staff or the market. https://www.postonline.co.uk/regulation/7959413/hidden-risks-in-insurers-culture-and-misconduct-data https://www.postonline.co.uk/regulation/7959413/hidden-risks-in-insurers-culture-and-misconduct-data Thu, 27 Nov 2025 06:00:00 +0000 Insurance Post Staff Nigel Walsh, global head of insurance at cloud-based platform ServiceNow, shares his family’s rapid and painful experience of Alzheimer’s and why Insurance United Against Dementia’s Day (27 November) holds deeper meaning for him this year. https://www.postonline.co.uk/people/7959447/my-mum-alzheimers-and-the-importance-of-iuads-day https://www.postonline.co.uk/people/7959447/my-mum-alzheimers-and-the-importance-of-iuads-day Thu, 27 Nov 2025 06:00:00 +0000 Insurance Post Staff Gary Duggan, former CEO of Tesco Insurance, has joined The Hood Group as interim executive chairman after Simon Hood steps into a non-executive director role. https://www.postonline.co.uk/news/7959453/former-tesco-insurance-and-saga-boss-joins-hood-group https://www.postonline.co.uk/news/7959453/former-tesco-insurance-and-saga-boss-joins-hood-group Wed, 26 Nov 2025 13:06:37 +0000 Insurance Post Staff https://www.postonline.co.uk/market-access/technology/7959402/insurance-in-step-with-ai https://www.postonline.co.uk/market-access/technology/7959402/insurance-in-step-with-ai Wed, 26 Nov 2025 07:00:00 +0000 Insurance Post Staff With Black Friday (28 November) fast approaching, Sarah Durkin, head of counter fraud at loss adjusters Woodgate & Clark, warns of a increase in burglars cutting through walls and cladding to steal high-value stock undetected. https://www.postonline.co.uk/commercial/7959124/black-friday-warning-thieves-cutting-into-warehouses https://www.postonline.co.uk/commercial/7959124/black-friday-warning-thieves-cutting-into-warehouses Wed, 26 Nov 2025 06:00:00 +0000 Insurance Post Staff Rocio Concha, director of policy and advocacy at Which?, explains why the consumer watchdog launched an insurance super-complaint in response to persistent failures in claims handling and inadequate regulatory action and argues the system meant to protect customers urgently needs reform. https://www.postonline.co.uk/regulation/7959412/why-which-submitted-an-insurance-super-complaint https://www.postonline.co.uk/regulation/7959412/why-which-submitted-an-insurance-super-complaint Tue, 25 Nov 2025 06:00:00 +0000 Insurance Post Staff Brandon Murtagh, operations director of Insurance Claims Accommodation Bureau, shares his hedge-trimming woes, dreams of market trading and hopes for a bucket-list Champions League Final. https://www.postonline.co.uk/people/7958933/60-seconds-with-icabs-brandon-murtagh https://www.postonline.co.uk/people/7958933/60-seconds-with-icabs-brandon-murtagh Tue, 25 Nov 2025 06:00:00 +0000 Insurance Post Staff