https://www.postonline.co.uk/feeds/rss/category/broker en Former Esure CEO David McMillan has been appointed non-executive chair of the Jensten Group board. https://www.postonline.co.uk/news/7959643/ex-esure-ceo-re-emerges-as-jensten-chair https://www.postonline.co.uk/news/7959643/ex-esure-ceo-re-emerges-as-jensten-chair Tue, 06 Jan 2026 10:31:08 +0000 Tom Luckham Howden’s UK and Ireland CEO Robert Kennedy shares his growth plans for the business and explains why the broking giant won’t abandon the high street any time soon. https://www.postonline.co.uk/broker/7959559/big-interview-robert-kennedy-howden https://www.postonline.co.uk/broker/7959559/big-interview-robert-kennedy-howden Tue, 06 Jan 2026 06:00:00 +0000 Tom Luckham Howden UK & Ireland CEO Robert Kennedy has told Insurance Post he believes regulation has “gone too far” in certain places, and could be stifling innovation. https://www.postonline.co.uk/regulation/7959563/howdens-kennedy-says-regulation-may-have-gone-too-far https://www.postonline.co.uk/regulation/7959563/howdens-kennedy-says-regulation-may-have-gone-too-far Mon, 05 Jan 2026 12:00:00 +0000 Tom Luckham Robert Kennedy, CEO of Howden UK & Ireland, has told Insurance Post its parent group aims to hit £10bn of global revenue by 2030. https://www.postonline.co.uk/broker/7959560/howden-ceo-reveals-ma-plus-growth-plans https://www.postonline.co.uk/broker/7959560/howden-ceo-reveals-ma-plus-growth-plans Mon, 05 Jan 2026 10:04:05 +0000 Tom Luckham Cheryl Phillips, regional managing director of the South West for Gallagher, criss-crosses the region, integrates new teams, catches ups with clients, spots talent and enjoys a well-earned office Christmas party. https://www.postonline.co.uk/broker/7959631/diary-of-an-insurer-gallaghers-cheryl-phillips https://www.postonline.co.uk/broker/7959631/diary-of-an-insurer-gallaghers-cheryl-phillips Wed, 31 Dec 2025 06:00:00 +0000 Insurance Post Staff Brokers are bracing for a soft but fiercely competitive market in 2026 shaped by economic pressures, rapid digitalisation and widening technological divides. https://www.postonline.co.uk/broker/7959393/broker-forecast-for-2026 https://www.postonline.co.uk/broker/7959393/broker-forecast-for-2026 Mon, 29 Dec 2025 06:00:00 +0000 Emma Ann Hughes As we bid farewell to 2025, Post content director Jonathan Swift highlights the M&A storylines that might make the transition from rumour to reality next year and beyond. https://www.postonline.co.uk/personal/7959549/five-insurance-ma-storylines-to-follow-in-2026 https://www.postonline.co.uk/personal/7959549/five-insurance-ma-storylines-to-follow-in-2026 Fri, 19 Dec 2025 06:00:00 +0000 Jonathan Swift The award-winning Insurance Post Podcast has signed off the year with a Christmas Special featuring industry heavyweights, newsroom favourites and even a CBeebies-style bedtime story. https://www.postonline.co.uk/news/7959516/insurance-posts-star-studded-christmas-special-for-2025 https://www.postonline.co.uk/news/7959516/insurance-posts-star-studded-christmas-special-for-2025 Fri, 19 Dec 2025 06:00:00 +0000 Emma Ann Hughes Howard Lickens, founder of insurance broker Clear Group, is set to retire at the end of this year, the business has announced. https://www.postonline.co.uk/broker/7959565/clear-groups-howard-lickens-to-retire https://www.postonline.co.uk/broker/7959565/clear-groups-howard-lickens-to-retire Thu, 18 Dec 2025 10:31:57 +0000 Tom Luckham Zurich UK’s head of SME Nikki Lidster talks to Insurance Post about the firm’s growth in 2025, its plans for 2026, and how it revamped its products this year. https://www.postonline.co.uk/broker/7959500/qa-nikki-lidster-zurich https://www.postonline.co.uk/broker/7959500/qa-nikki-lidster-zurich Thu, 18 Dec 2025 06:00:00 +0000 Tom Luckham Insurance Post’s Throwback Thursday steps back in time to December 1985 to remind you what was going on this week in insurance history when ‘Goldfinger’ of Lloyd’s, Ian Posgate, was trying to return to the market. https://www.postonline.co.uk/lloydslondon/7956782/throwback-thursday-goldfinger-of-lloyds-attempts-comeback https://www.postonline.co.uk/lloydslondon/7956782/throwback-thursday-goldfinger-of-lloyds-attempts-comeback Thu, 18 Dec 2025 06:00:00 +0000 Insurance Post Staff A softening market put downward pressure on brokers revenue in 2025 but businesses that embraced digital breakthroughs and delivered exceptional service have succeeded in holding on to their clients in a competitive market. https://www.postonline.co.uk/broker/7959392/broker-review-of-the-year-2025 https://www.postonline.co.uk/broker/7959392/broker-review-of-the-year-2025 Wed, 17 Dec 2025 06:00:00 +0000 Emma Ann Hughes Rhys Thomas, CEO of Thomas Carroll Group, speaks to Insurance Post about life as an employee-owned trust, and why he’s focusing on people growth instead of M&A. https://www.postonline.co.uk/broker/7959487/big-interview-rhys-thomas-thomas-carroll-group https://www.postonline.co.uk/broker/7959487/big-interview-rhys-thomas-thomas-carroll-group Tue, 16 Dec 2025 06:00:00 +0000 Tom Luckham Everywhen’s CEO of insurance broking Richard Tuplin is set to depart the business, with CCO Phil Bayles set to oversee relationship broking. https://www.postonline.co.uk/news/7959514/richard-tuplin-to-depart-everywhen https://www.postonline.co.uk/news/7959514/richard-tuplin-to-depart-everywhen Mon, 08 Dec 2025 11:20:01 +0000 Tom Luckham Narratives about public bodies such as local authorities being outside of cyber insurers’ appetites are outdated, according to Ed Ventham, director at specialist broker Assured. https://www.postonline.co.uk/broker/7959480/broker-calls-narratives-around-cyber-insurance-availability-rubbish https://www.postonline.co.uk/broker/7959480/broker-calls-narratives-around-cyber-insurance-availability-rubbish Wed, 03 Dec 2025 10:00:00 +0000 Harry Curtis Data from the Financial Conduct Authority has revealed the number of appointed representatives active in the insurance industry has sharply decreased, with enhanced oversight potentially to blame. https://www.postonline.co.uk/broker/7959473/tougher-regulatory-oversight-causing-ar-numbers-to-plummet https://www.postonline.co.uk/broker/7959473/tougher-regulatory-oversight-causing-ar-numbers-to-plummet Tue, 02 Dec 2025 10:00:00 +0000 Tom Luckham Insurance Post’s Throwback Thursday steps back in time to November 1975 to remind you what was going on this week in insurance history when Alexander Howden, the brokerage created by CEO of Howden Group’s David Howden’s great-great-great grandfather, boasted how much he was saving insurers. https://www.postonline.co.uk/broker/7956778/throwback-thursday-howden-saves-insurers-millions https://www.postonline.co.uk/broker/7956778/throwback-thursday-howden-saves-insurers-millions Thu, 27 Nov 2025 06:00:00 +0000 Insurance Post Staff Onno Janssen, CEO of PIB Group Europe, speaks with Insurance Post about the business’s recent debt raise, the status of its European expansion plans, and the breakdown of its sale to Gallagher. https://www.postonline.co.uk/broker/7959069/qa-onno-janssen-pib-group-europe https://www.postonline.co.uk/broker/7959069/qa-onno-janssen-pib-group-europe Thu, 27 Nov 2025 06:00:00 +0000 Tom Luckham Jake Wells, co-founder and chief operating officer of Meshed, discusses the insurtech’s vision of providing high quality service to small-to-medium businesses through the artificial intelligence-native broking platform. https://www.postonline.co.uk/technology/7958982/qa-jake-wells-meshed https://www.postonline.co.uk/technology/7958982/qa-jake-wells-meshed Thu, 20 Nov 2025 06:00:00 +0000 Damisola Sulaiman Marsh has announced its UK CEO Chris Lay is to retire in Q1 2026, with the president of Marsh Asia James Addington-Smith named as his successor. https://www.postonline.co.uk/broker/7959410/chris-lay-to-retire-as-marsh-uk-names-new-ceo https://www.postonline.co.uk/broker/7959410/chris-lay-to-retire-as-marsh-uk-names-new-ceo Wed, 19 Nov 2025 09:54:16 +0000 Tom Luckham Trade Voice: Graeme Trudgill, CEO of the British Insurance Brokers’ Association, says the value of in-person connection is firmly in evidence on the trade body’s regional tour. https://www.postonline.co.uk/broker/7959364/why-insurance-is-still-a-people-business https://www.postonline.co.uk/broker/7959364/why-insurance-is-still-a-people-business Tue, 18 Nov 2025 06:52:50 +0000 Graeme Trudgill Howden has agreed to acquire the Aviva-backed insurance services from the Church of Scotland, following a strategic review of its insurance provision. https://www.postonline.co.uk/commercial/7959404/howden-buys-church-of-scotland-insurance-scheme https://www.postonline.co.uk/commercial/7959404/howden-buys-church-of-scotland-insurance-scheme Tue, 18 Nov 2025 06:51:32 +0000 Tom Luckham Rob Kemp, head of commercial risk at Aon, speaks to Insurance Post regarding his role so far, the broker's recent M&A activity, and its investments in AI. https://www.postonline.co.uk/broker/7958929/qa-rob-kemp-aon https://www.postonline.co.uk/broker/7958929/qa-rob-kemp-aon Thu, 13 Nov 2025 06:00:00 +0000 Tom Luckham Insurance Post’s Throwback Thursday steps back in time to November 1975 to remind you what was going on this week in insurance history when Lifeguard Assurance ran into difficulty. https://www.postonline.co.uk/broker/7956776/throwback-thursday-lifeguard-in-difficulty https://www.postonline.co.uk/broker/7956776/throwback-thursday-lifeguard-in-difficulty Thu, 13 Nov 2025 06:00:00 +0000 Insurance Post Staff Gallagher has announced a new UK retail operating structure with the creation of two new trading divisions. https://www.postonline.co.uk/broker/7959374/gallagher-introduces-new-retail-structure-following-assuredpartners-deal https://www.postonline.co.uk/broker/7959374/gallagher-introduces-new-retail-structure-following-assuredpartners-deal Wed, 12 Nov 2025 13:42:44 +0000 Tom Luckham During a recent parliamentary debate, MPs shared horror stories of constituents dealing with their property management firms and insurers. https://www.postonline.co.uk/news/7959368/mps-call-for-more-clarity-on-leasehold-insurance-fees https://www.postonline.co.uk/news/7959368/mps-call-for-more-clarity-on-leasehold-insurance-fees Wed, 12 Nov 2025 10:28:23 +0000 Scott McGee The British Insurance Brokers’ Association has welcomed the financial inclusion strategy from government which outlines a total signposting initiative to improve access to insurance. https://www.postonline.co.uk/broker/7959366/biba-welcomes-governments-signposting-initiative https://www.postonline.co.uk/broker/7959366/biba-welcomes-governments-signposting-initiative Tue, 11 Nov 2025 15:39:56 +0000 Tom Luckham Aon is targeting a 10 to 20% improvement in its claims resolution time in the first year of deployment of its new artificial intelligence claims tool. https://www.postonline.co.uk/broker/7959361/aon-expects-new-ai-tool-to-cut-claims-resolution-time-by-up-to-20 https://www.postonline.co.uk/broker/7959361/aon-expects-new-ai-tool-to-cut-claims-resolution-time-by-up-to-20 Tue, 11 Nov 2025 10:50:07 +0000 Damisola Sulaiman After plenty of acquisitions over the years, HW Kaufman international CEO Paul Greensmith and group co-president Jodie Kaufman Davis sit down with Harry Curtis to discuss plans to turn the group’s international businesses into a broking and underwriting force to be reckoned with. https://www.postonline.co.uk/lloydslondon/7959184/big-interview-paul-greensmith-and-jodie-kaufman-davis-hw-kaufman https://www.postonline.co.uk/lloydslondon/7959184/big-interview-paul-greensmith-and-jodie-kaufman-davis-hw-kaufman Tue, 11 Nov 2025 06:00:00 +0000 Harry Curtis As a way to ‘stay relevant’ to brokers, Allianz Commercial’s chief distribution officer Nick Hobbs has revealed the measures the insurer has taken, including plans to open four new broker hubs. https://www.postonline.co.uk/news/7959336/allianz-to-open-four-broker-hubs https://www.postonline.co.uk/news/7959336/allianz-to-open-four-broker-hubs Mon, 10 Nov 2025 11:00:00 +0000 Scott McGee Content Director's View: With Intact investing into the owner of Addler Fairways, are we about to see another dawn of insurers buying into commercial insurance distribution? Jonathan Swift weighs up the lessons of the past and present to find an answer. https://www.postonline.co.uk/broker/7959304/does-intacts-ukgi-investment-signal-a-new-era-of-insurers-buying-into-brokers https://www.postonline.co.uk/broker/7959304/does-intacts-ukgi-investment-signal-a-new-era-of-insurers-buying-into-brokers Fri, 07 Nov 2025 09:05:10 +0000 Jonathan Swift Once purely functional footwear for athletes and soldiers, Tom Luckham explores how sneakers have become an investment asset, prompting insurers to adapt their offerings to protect the prized collections of a new generation of collectors. https://www.postonline.co.uk/claims/7959154/how-insurers-are-helping-sneakerheads-cover-their-kicks https://www.postonline.co.uk/claims/7959154/how-insurers-are-helping-sneakerheads-cover-their-kicks Wed, 05 Nov 2025 06:00:00 +0000 Tom Luckham Former Bravo Networks MD Scott Bennett has announced has joined JMG Group as group insurer director. https://www.postonline.co.uk/news/7959308/former-bravo-boss-bennett-resurfaces-at-jmg https://www.postonline.co.uk/news/7959308/former-bravo-boss-bennett-resurfaces-at-jmg Mon, 03 Nov 2025 12:00:00 +0000 Scott McGee Guidewire is experimenting with building solutions to connect its customer base of primary insurers with reinsurers and retail brokers, the company’s group vice president Charles Clarke has told Post. https://www.postonline.co.uk/technology/7959301/guidewire-eyes-retail-broking-and-reinsurance-for-next-chapter https://www.postonline.co.uk/technology/7959301/guidewire-eyes-retail-broking-and-reinsurance-for-next-chapter Mon, 03 Nov 2025 11:00:00 +0000 Harry Curtis Chris Lay, Marsh McLennan’s UK CEO and Insurance United Against Dementia chair, shares his plans for the next phase of the campaign, plus his growth plans for the 154-year-old broking giant. https://www.postonline.co.uk/broker/7959104/big-interview-chris-lay-ceo-of-marsh-mclennan-uk https://www.postonline.co.uk/broker/7959104/big-interview-chris-lay-ceo-of-marsh-mclennan-uk Tue, 28 Oct 2025 06:00:00 +0000 Emma Ann Hughes The Renters Rights Bill, which is expected to receive Royal Assent imminently, could increase business for brokers offering landlord insurance, but carries some risk of increased costs. https://www.postonline.co.uk/broker/7959282/renters-rights-bill-%E2%80%98good-news%E2%80%99-for-brokers-but-could-increase-costs https://www.postonline.co.uk/broker/7959282/renters-rights-bill-%E2%80%98good-news%E2%80%99-for-brokers-but-could-increase-costs Mon, 27 Oct 2025 13:43:29 +0000 Tom Luckham Sarah Smith, regional operations director at A-One Insurance Group, balances strategic planning, client mentoring, team development, and community involvement all while navigating a challenging insurance market and driving growth as part of the Clear Group. https://www.postonline.co.uk/broker/7958939/diary-of-an-insurer-a-one%E2%80%99s-sarah-smith https://www.postonline.co.uk/broker/7958939/diary-of-an-insurer-a-one%E2%80%99s-sarah-smith Mon, 27 Oct 2025 06:00:00 +0000 Insurance Post Staff Sean Byrne, managing director of insurance broker Got You Covered, has confirmed he is leaving the business in December. https://www.postonline.co.uk/people/7959273/sean-byrne-to-depart-got-you-covered https://www.postonline.co.uk/people/7959273/sean-byrne-to-depart-got-you-covered Fri, 24 Oct 2025 15:17:09 +0100 Tom Luckham Howden has announced its consumer and local commercial CEO Kelly Ogley has departed the business, effective immediately. https://www.postonline.co.uk/broker/7959269/kelly-ogley-departs-howden https://www.postonline.co.uk/broker/7959269/kelly-ogley-departs-howden Thu, 23 Oct 2025 17:29:00 +0100 Tom Luckham Broker BLW Insurance and Aviva have arranged bespoke cover for the restoration of the former Dryfesdale Church as it is transformed into the Lockerbie Memorial Church Museum. https://www.postonline.co.uk/broker/7959263/lockerbie-memorial-restoration-saved-as-blw-and-aviva-step-in https://www.postonline.co.uk/broker/7959263/lockerbie-memorial-restoration-saved-as-blw-and-aviva-step-in Thu, 23 Oct 2025 11:00:10 +0100 Emma Ann Hughes JMG Group has today announced new investment from private equity firm GTCR, while previous investor Synova LLP continues its involvement. https://www.postonline.co.uk/broker/7959250/gtcr-comes-on-board-as-jmg-group-secures-new-investment https://www.postonline.co.uk/broker/7959250/gtcr-comes-on-board-as-jmg-group-secures-new-investment Wed, 22 Oct 2025 12:09:31 +0100 Tom Luckham After the High Court ordered the landlord of London’s Trocadero Centre to repay £653,150 to Picturehouse Cinemas because of commission-sharing arrangements, Tom Luckham examines whether similar deals could face legal challenge. https://www.postonline.co.uk/broker/7958897/could-the-trocadero-ruling-threaten-broker-commission-arrangements https://www.postonline.co.uk/broker/7958897/could-the-trocadero-ruling-threaten-broker-commission-arrangements Wed, 22 Oct 2025 06:43:52 +0100 Tom Luckham Gracechurch and the British Insurance Brokers’ Association have released the latest findings from their UK Insurers Monitor, revealing several improvements to service scores but a lag in claims. https://www.postonline.co.uk/news/7959244/biba-survey-finds-improvements-in-insurer-service https://www.postonline.co.uk/news/7959244/biba-survey-finds-improvements-in-insurer-service Tue, 21 Oct 2025 16:11:14 +0100 Tom Luckham The underwriting pillar of Specialist Risk Group, MX Underwriting, has signed a multi-year delegated distribution agreement with Aviva to support its subsidiary Trilogy Underwriting. https://www.postonline.co.uk/news/7959242/srg-mga-secures-%C2%A3100m-of-aviva-capacity https://www.postonline.co.uk/news/7959242/srg-mga-secures-%C2%A3100m-of-aviva-capacity Tue, 21 Oct 2025 12:02:28 +0100 Tom Luckham Editor’s View: While the Financial Conduct Authority currently believes only motor finance commission arrangements warrant a compensation scheme, Emma Ann Hughes warns similar payment practices in general insurance could soon face greater scrutiny. https://www.postonline.co.uk/regulation/7959217/commission-clarity-shouldn%E2%80%99t-stop-at-motor-finance https://www.postonline.co.uk/regulation/7959217/commission-clarity-shouldn%E2%80%99t-stop-at-motor-finance Fri, 17 Oct 2025 06:00:00 +0100 Emma Ann Hughes Nick Pomeroy, head of reinsurance and broking at QRG Specialty, reflects on his journey from decades at industry heavyweights to helping build a nimble challenger in the London Market. https://www.postonline.co.uk/lloyd%E2%80%99slondon/7958289/qa-nick-pomeroy-qrg-specialty https://www.postonline.co.uk/lloyd%E2%80%99slondon/7958289/qa-nick-pomeroy-qrg-specialty Thu, 16 Oct 2025 06:00:00 +0100 Emma Ann Hughes British Insurance Brokers’ Association CEO Graeme Trudgill has told Insurance Post that its members have been reporting quicker authorisations following changes implemented by the regulator. https://www.postonline.co.uk/broker/7959127/biba-hails-progress-on-speeding-up-authorisations https://www.postonline.co.uk/broker/7959127/biba-hails-progress-on-speeding-up-authorisations Mon, 13 Oct 2025 11:00:00 +0100 Tom Luckham The British Insurance Brokers Association is collaborating with other trade bodies to produce a standard template for fair value assessments, CEO Graeme Trudgill has told Insurance Post. https://www.postonline.co.uk/broker/7959143/biba-developing-universal-fair-value-assessment-template https://www.postonline.co.uk/broker/7959143/biba-developing-universal-fair-value-assessment-template Fri, 10 Oct 2025 06:00:00 +0100 Tom Luckham Following a 52% increase in ghost broking in 2024, Tom Luckham explores how the fight against fraudulent insurance policies and their facilitators is changing. https://www.postonline.co.uk/claims/7958913/how-is-the-fight-against-ghost-brokers-evolving https://www.postonline.co.uk/claims/7958913/how-is-the-fight-against-ghost-brokers-evolving Fri, 10 Oct 2025 06:00:00 +0100 Tom Luckham Isolation and regulation is negatively impacting the mental health of agricultural insurance customers, Debbie Airey, area managing director at Brown & Brown has told Insurance Post. https://www.postonline.co.uk/broker/7959185/isolation-leaving-agricultural-brokers-%E2%80%98half-counsellor-half-broker%E2%80%99 https://www.postonline.co.uk/broker/7959185/isolation-leaving-agricultural-brokers-%E2%80%98half-counsellor-half-broker%E2%80%99 Wed, 08 Oct 2025 09:00:00 +0100 Tom Luckham