https://www.postonline.co.uk/feeds/rss/category/personal en David Pearce, director of retail direct at Axa UK, has rejoined Aviva after four years. https://www.postonline.co.uk/news/7959642/axas-david-pearce-rejoins-aviva https://www.postonline.co.uk/news/7959642/axas-david-pearce-rejoins-aviva Tue, 06 Jan 2026 10:31:14 +0000 Insurance Post Staff Trade Voice: Mike Keating, CEO of the Managing General Agents’ Association, says the softening market gives MGAs the opportunity to prove their mettle – but they must show underwriting discipline. https://www.postonline.co.uk/commercial/7959586/why-mgas-need-to-hold-the-line-in-2026 https://www.postonline.co.uk/commercial/7959586/why-mgas-need-to-hold-the-line-in-2026 Tue, 06 Jan 2026 06:00:00 +0000 Mike Keating Allianz paid out £20m for damage caused by burst pipes in 345 claims between the start of 2023 and September 2025. https://www.postonline.co.uk/personal/7959639/burst-pipes-cost-allianz-ps20m-across-two-years https://www.postonline.co.uk/personal/7959639/burst-pipes-cost-allianz-ps20m-across-two-years Mon, 05 Jan 2026 13:00:00 +0000 Damisola Sulaiman Around one in four SMEs believe themselves to have been underinsured in the last 12 months, according to research from Premium Credit. https://www.postonline.co.uk/news/7959637/one-quarter-of-smes-facing-underinsurance https://www.postonline.co.uk/news/7959637/one-quarter-of-smes-facing-underinsurance Mon, 05 Jan 2026 11:08:10 +0000 Tom Luckham More than a quarter (27%) of the UK’s major general insurers have noted Donald Trump’s stance on climate change has had some negative impact on their organisation’s Net Zero strategy in 2025. https://www.postonline.co.uk/claims/7959429/trumps-stance-pushes-insurers-to-soften-net-zero-goals https://www.postonline.co.uk/claims/7959429/trumps-stance-pushes-insurers-to-soften-net-zero-goals Mon, 05 Jan 2026 06:00:00 +0000 Emma Ann Hughes Insurance Post reveals the four main challenges general insurers face in 2026 and the solutions experts from EY, the International Underwriting Association, AM Best, Moody’s, S&P, KPMG, Pathlight Associates and Sicsic Advisory say will matter most in the year ahead. https://www.postonline.co.uk/regulation/7959494/four-biggest-challenges-facing-insurers-in-2026-revealed https://www.postonline.co.uk/regulation/7959494/four-biggest-challenges-facing-insurers-in-2026-revealed Fri, 02 Jan 2026 06:00:00 +0000 Emma Ann Hughes Editor’s View: Emma Ann Hughes argues the Financial Conduct Authority can either continue to defend its frameworks after Which?’s super-complaint or accept that collecting data is meaningless unless it triggers earlier, tougher and more visible intervention against providers that repeatedly fail policyholders. https://www.postonline.co.uk/personal/7959571/why-cant-the-fca-see-and-act-on-the-full-claims-picture https://www.postonline.co.uk/personal/7959571/why-cant-the-fca-see-and-act-on-the-full-claims-picture Fri, 02 Jan 2026 06:00:00 +0000 Emma Ann Hughes As festive film viewing turns our minds to cinematic car icons, Auto Windscreens managing director James MacBeth assesses how the DeLorean, Kitt and James Bond’s Lotus would cope with modern windscreen demands. https://www.postonline.co.uk/claims/7959452/what-christmas-movie-cars-teach-us-about-windscreens-today https://www.postonline.co.uk/claims/7959452/what-christmas-movie-cars-teach-us-about-windscreens-today Wed, 31 Dec 2025 06:00:00 +0000 Insurance Post Staff From climate impacts and subsidence surges to fraud trends, electric vehicle fire risks, regulation and artificial intelligence, Peter Farrelly, chief operating officer of Sedgwick, outlines the key forces set to shape home insurance pricing and development in 2026. https://www.postonline.co.uk/personal/7959156/forces-set-to-reshape-home-insurance-pricing-into-2026 https://www.postonline.co.uk/personal/7959156/forces-set-to-reshape-home-insurance-pricing-into-2026 Wed, 31 Dec 2025 06:00:00 +0000 Insurance Post Staff Entering 2026, MGA chiefs feel the sector is in a strong yet testing position buoyed by technology, specialism and capacity support, but facing a softening market that will reward those combining underwriting discipline, data-driven innovation and service excellence. https://www.postonline.co.uk/commercial/7959385/mga-forecast-of-2026 https://www.postonline.co.uk/commercial/7959385/mga-forecast-of-2026 Wed, 31 Dec 2025 06:00:00 +0000 Emma Ann Hughes Insurers are heading into 2026 well-capitalised, technologically accelerated and increasingly data-driven but softening markets, geopolitical volatility and emerging risks are set to test their resilience in the year ahead. https://www.postonline.co.uk/personal/7959399/insurers-forecast-of-2026 https://www.postonline.co.uk/personal/7959399/insurers-forecast-of-2026 Tue, 30 Dec 2025 06:00:00 +0000 Emma Ann Hughes Rocio Concha, director of policy and advocacy at Which?, explains why the Financial Conduct Authority’s agreement with its super-complaint marks a critical moment for home and travel insurance, and why swift regulatory action is now essential to improve consumer outcomes. https://www.postonline.co.uk/regulation/7959579/why-whichs-super-complaint-is-a-turning-point-for-insurance https://www.postonline.co.uk/regulation/7959579/why-whichs-super-complaint-is-a-turning-point-for-insurance Wed, 24 Dec 2025 06:00:00 +0000 Insurance Post Staff Liverpool Victoria Friendly Society is sizing up a potential return to the general insurance market under the ‘LV=’ brand in early 2028, once its exclusivity period with Allianz runs out, Insurance Post has learned. https://www.postonline.co.uk/personal/7959573/lv-looking-to-relaunch-into-general-insurance-in-early-2028 https://www.postonline.co.uk/personal/7959573/lv-looking-to-relaunch-into-general-insurance-in-early-2028 Mon, 22 Dec 2025 12:00:00 +0000 Jonathan Swift Following the Which? super complaint, the Financial Conduct Authority has told Axa Partners UK it cannot grow its current customer base without written permission from the regulator. https://www.postonline.co.uk/personal/7959576/axa-partners-hit-with-FCA-limitations https://www.postonline.co.uk/personal/7959576/axa-partners-hit-with-FCA-limitations Mon, 22 Dec 2025 10:54:54 +0000 Tom Luckham 2025 was a landmark year for MGAs, marked by record growth, major partnerships, technological innovation and expanding global reach, even as soft market conditions and pricing pressures tested resilience across the sector. https://www.postonline.co.uk/commercial/7959384/mgas-review-of-the-year-2025 https://www.postonline.co.uk/commercial/7959384/mgas-review-of-the-year-2025 Fri, 19 Dec 2025 06:00:00 +0000 Emma Ann Hughes As we bid farewell to 2025, Post content director Jonathan Swift highlights the M&A storylines that might make the transition from rumour to reality next year and beyond. https://www.postonline.co.uk/personal/7959549/five-insurance-ma-storylines-to-follow-in-2026 https://www.postonline.co.uk/personal/7959549/five-insurance-ma-storylines-to-follow-in-2026 Fri, 19 Dec 2025 06:00:00 +0000 Jonathan Swift The award-winning Insurance Post Podcast has signed off the year with a Christmas Special featuring industry heavyweights, newsroom favourites and even a CBeebies-style bedtime story. https://www.postonline.co.uk/news/7959516/insurance-posts-star-studded-christmas-special-for-2025 https://www.postonline.co.uk/news/7959516/insurance-posts-star-studded-christmas-special-for-2025 Fri, 19 Dec 2025 06:00:00 +0000 Emma Ann Hughes The Financial Conduct Authority has pushed back against parts of Which?’s super complaint about home and travel insurance, but accepted there are clear weaknesses in the market that require further regulatory action. https://www.postonline.co.uk/news/7959566/fca-partly-rebuffs-which-but-widens-insurance-crackdown https://www.postonline.co.uk/news/7959566/fca-partly-rebuffs-which-but-widens-insurance-crackdown Thu, 18 Dec 2025 11:00:00 +0000 Emma Ann Hughes Nick Turner, chief executive of NFU Mutual, warns that rural roads remain disproportionately deadly and calls on the government to ensure the new national road safety strategy tackles the persistent loss of life. https://www.postonline.co.uk/personal/7959521/nfu-mutual-chief-urges-action-on-rising-rural-road-fatalities https://www.postonline.co.uk/personal/7959521/nfu-mutual-chief-urges-action-on-rising-rural-road-fatalities Thu, 18 Dec 2025 06:00:00 +0000 Insurance Post Staff Insurers managed to post profits amid a softening market in 2025, invested in technology and pushed to reaffirm the industry’s vital role in protecting society with the Labour government and regulators. https://www.postonline.co.uk/personal/7959397/insurers-review-of-the-year-2025 https://www.postonline.co.uk/personal/7959397/insurers-review-of-the-year-2025 Thu, 18 Dec 2025 06:00:00 +0000 Emma Ann Hughes Peter Martin-Simon, who took on the role as CEO at Esure in October, will leave his top job at the insurer in April. https://www.postonline.co.uk/news/7959558/esure-ceo-already-heading-for-the-exit https://www.postonline.co.uk/news/7959558/esure-ceo-already-heading-for-the-exit Wed, 17 Dec 2025 11:05:12 +0000 Scott McGee Deputy Editor’s View: Scott McGee observes the Labour government’s motor insurance taskforce report felt more like a victory for industry lobbying than for politicians or drivers. https://www.postonline.co.uk/personal/7959555/motor-insurance-taskforce-report-proves-providers-call-the-shots https://www.postonline.co.uk/personal/7959555/motor-insurance-taskforce-report-proves-providers-call-the-shots Wed, 17 Dec 2025 10:54:28 +0000 Scott McGee As motorists get ready to celebrate Christmas, Emma Ann Hughes examines the road risks of the festive period, explores accident-prevention strategies, and checks whether insurers’ claims teams are as prepared for seasonal challenges as Santa’s elves are to deliver presents. https://www.postonline.co.uk/personal/7959344/insurance-perils-of-driving-home-for-christmas https://www.postonline.co.uk/personal/7959344/insurance-perils-of-driving-home-for-christmas Wed, 17 Dec 2025 06:00:00 +0000 Emma Ann Hughes The Ministry of Justice’s post-implementation review must confront data gaps, delays and fairness issues in the low-value motor claims process, writes Sue Brown, chair of the Motor Accident Solicitors Society. https://www.postonline.co.uk/claims/7959547/moj-review-must-confront-delays-in-the-oic-portal https://www.postonline.co.uk/claims/7959547/moj-review-must-confront-delays-in-the-oic-portal Tue, 16 Dec 2025 06:00:00 +0000 Sue Brown Claims inflation and premium inflation will have a negative effect on the bottom lines of UK insurance companies next year and beyond, according to EY. https://www.postonline.co.uk/personal/7959546/ey-predicts-sizeable-losses-for-motor-insurers-in-2026 https://www.postonline.co.uk/personal/7959546/ey-predicts-sizeable-losses-for-motor-insurers-in-2026 Mon, 15 Dec 2025 11:06:22 +0000 Tom Luckham Ernesto Suarez, CEO of Gigasure and newly appointed co-chair of Insurtech UK, is a travel insurance innovator on a mission to keep on running, be at the cutting edge of developments, plus plan the next family adventure. https://www.postonline.co.uk/personal/7959311/diary-of-an-insurer-gigasures-ernesto-suarez https://www.postonline.co.uk/personal/7959311/diary-of-an-insurer-gigasures-ernesto-suarez Mon, 15 Dec 2025 06:00:00 +0000 Insurance Post Staff Jake Attfield, head of strategy at Fair4All Finance, has told Insurance Post the group is working to make contents insurance easier to access for social renters. https://www.postonline.co.uk/news/7959519/fair4all-led-pilot-to-expand-affordable-contents-insurance-access https://www.postonline.co.uk/news/7959519/fair4all-led-pilot-to-expand-affordable-contents-insurance-access Fri, 12 Dec 2025 10:50:36 +0000 Tom Luckham Insurance Post’s Throwback Thursday steps back in time to December 1985 to remind you what was going on this week in insurance history when publisher Robert Maxwell bought a stake in an insurer. https://www.postonline.co.uk/personal/7956781/throwback-thursday-maxwell-takes-stake-in-insurer https://www.postonline.co.uk/personal/7956781/throwback-thursday-maxwell-takes-stake-in-insurer Thu, 11 Dec 2025 06:00:00 +0000 Insurance Post Staff The findings of the government’s Motor Insurance Taskforce have been published today (10 December), outlining its suggestions on how to bring motor premiums down. https://www.postonline.co.uk/news/7959532/government-admits-motor-taskforce-suggestions-unlikely-to-reduce-premiums https://www.postonline.co.uk/news/7959532/government-admits-motor-taskforce-suggestions-unlikely-to-reduce-premiums Wed, 10 Dec 2025 13:01:13 +0000 Tom Luckham We can’t quite believe it’s come round so quickly – the 2026 British Insurance Awards are now open for entries. https://www.postonline.co.uk/commercial/7959530/entries-open-for-the-2026-british-insurance-awards https://www.postonline.co.uk/commercial/7959530/entries-open-for-the-2026-british-insurance-awards Wed, 10 Dec 2025 12:00:20 +0000 Insurance Post Staff The Supreme Court’s ruling that sex under the Equality Act means biological sex has left insurers uncertain over which Ogden tables to use for transgender claimants, which Tim Evershed discovers is raising fears of inconsistent compensation awards. https://www.postonline.co.uk/personal/7959314/avoiding-a-compensation-lottery-from-courts-transgender-ruling https://www.postonline.co.uk/personal/7959314/avoiding-a-compensation-lottery-from-courts-transgender-ruling Wed, 10 Dec 2025 06:00:00 +0000 Tim Evershed Aviva’s London headquarters has been targeted by a protest from residents of Wivenhoe, Essex today (9 December) campaigning for the insurer to release evidence on its decision to fell two local trees, including a 150-year-old oak. https://www.postonline.co.uk/personal/7959525/aviva-office-targeted-by-stop-the-chop-protesters https://www.postonline.co.uk/personal/7959525/aviva-office-targeted-by-stop-the-chop-protesters Tue, 09 Dec 2025 12:41:15 +0000 Damisola Sulaiman Trade Voice: Chris Bose, director of general insurance and international at the Association of British Insurers, responds to concerns raised by Which? and sets out why practical, proportionate reforms are essential to strengthen trust in the market. https://www.postonline.co.uk/personal/7959518/abi-says-whichs-complaint-evidence-doesnt-reflect-reality https://www.postonline.co.uk/personal/7959518/abi-says-whichs-complaint-evidence-doesnt-reflect-reality Tue, 09 Dec 2025 06:00:00 +0000 Insurance Post Staff If Jacqui Carr, CEO at Health Shield Friendly Society, could be any fictional character, she would pick Inspector Gadget and her career highlight was stepping into her current top job. https://www.postonline.co.uk/personal/7958934/60-seconds-with-health-shields-jacqui-carr https://www.postonline.co.uk/personal/7958934/60-seconds-with-health-shields-jacqui-carr Tue, 09 Dec 2025 06:00:00 +0000 Insurance Post Staff NFU Mutual, LV and Saga are strengthening motor insurance customer loyalty as we race towards 2026 through better claims experiences, according to the latest Fairer Finance research, while others are falling back due to weaker service experiences. https://www.postonline.co.uk/personal/7959359/nfu-mutual-leads-motor-insurance-market https://www.postonline.co.uk/personal/7959359/nfu-mutual-leads-motor-insurance-market Mon, 08 Dec 2025 06:00:00 +0000 Insurance Post Staff View from the Top: Kevin Morton, head of high net worth and personal lines partnerships at Zurich UK, explains why MGAs are set to remain a central pillar of the insurance market. https://www.postonline.co.uk/personal/7959445/how-mgas-are-shaping-the-future-of-insurance https://www.postonline.co.uk/personal/7959445/how-mgas-are-shaping-the-future-of-insurance Thu, 04 Dec 2025 06:00:00 +0000 Insurance Post Staff Domestic & General has been acquired by US-based insurance company Asurion, with the deal expected to close in mid-2026. https://www.postonline.co.uk/claims/7959481/domestic-general-snapped-up-by-us-firm https://www.postonline.co.uk/claims/7959481/domestic-general-snapped-up-by-us-firm Tue, 02 Dec 2025 14:34:44 +0000 Tom Luckham Aviva has confirmed to Insurance Post that members of staff are to be made redundant as a result of it closing down By Miles. https://www.postonline.co.uk/news/7959472/aviva-confirms-by-miles-redundancies https://www.postonline.co.uk/news/7959472/aviva-confirms-by-miles-redundancies Tue, 02 Dec 2025 12:00:00 +0000 Scott McGee Donna Scully, director and co-owner of Carpenters Group, discusses with Insurance Post the challenges of her upbringing and its positive impact in ensuring both her business and personal causes are approached with kindness. https://www.postonline.co.uk/claims/7959367/big-interview-donna-scully-carpenters-group https://www.postonline.co.uk/claims/7959367/big-interview-donna-scully-carpenters-group Tue, 02 Dec 2025 06:23:01 +0000 Damisola Sulaiman James Daley, managing director of Fairer Finance, argues Which’s super-complaint lays bare long-standing problems in policy quality, claims performance and comparison-site competition and pushes for better purchase information to halt the industry’s slide toward a race to the bottom. https://www.postonline.co.uk/personal/7959449/which-super-complaint-shows-insurance-is-a-race-to-the-bottom https://www.postonline.co.uk/personal/7959449/which-super-complaint-shows-insurance-is-a-race-to-the-bottom Tue, 02 Dec 2025 06:00:00 +0000 James Daley Content Director's View: Putting aside the argument about whether Die Hard is a Christmas movie or not, Jonathan Swift asks if you have ever wondered who would be the insurance equivalent to NYPD cop turned terrorist plot spoiler John McClane? https://www.postonline.co.uk/people/7959355/die-hard-who-is-insurances-answer-to-john-mcclane https://www.postonline.co.uk/people/7959355/die-hard-who-is-insurances-answer-to-john-mcclane Fri, 28 Nov 2025 06:00:00 +0000 Jonathan Swift Independent vets claim they were blindsided after Allianz and several pet insurers failed to communicate non-Allianz brands will be removed from digital pet claims platform VetEnvoy, now known as Petios. https://www.postonline.co.uk/technology/7959435/pet-insurers-under-fire-for-blindsiding-vets-with-vetenvoy-halt https://www.postonline.co.uk/technology/7959435/pet-insurers-under-fire-for-blindsiding-vets-with-vetenvoy-halt Wed, 26 Nov 2025 11:00:00 +0000 Damisola Sulaiman With more people teeing off than ever, David Worsfold examines how golf’s quiet fairways conceal growing exposures and gets to grips with the widening gap in the insurance cover many players and clubs rely on. https://www.postonline.co.uk/personal/7959171/fore-golf-boom-drives-up-risks-on-and-off-the-fairway https://www.postonline.co.uk/personal/7959171/fore-golf-boom-drives-up-risks-on-and-off-the-fairway Wed, 26 Nov 2025 06:00:00 +0000 David Worsfold After acquiring Direct Line Group earlier this year, Aviva is closing down pay-per-mile insurtech By Miles, Post can reveal. https://www.postonline.co.uk/news/7959443/aviva-to-close-down-dlgs-by-miles https://www.postonline.co.uk/news/7959443/aviva-to-close-down-dlgs-by-miles Tue, 25 Nov 2025 15:21:39 +0000 Scott McGee Association of British Insurers members paid out a record £4.6bn in property insurance claims during the first nine months of the year. https://www.postonline.co.uk/personal/7959441/property-insurance-pay-outs-hit-record-ps46bn https://www.postonline.co.uk/personal/7959441/property-insurance-pay-outs-hit-record-ps46bn Tue, 25 Nov 2025 11:58:37 +0000 Emma Ann Hughes Aviva has appointed Rachel Purchase, currently director of data and analytics at Admiral, as chief underwriting officer for Direct Line Retail. https://www.postonline.co.uk/personal/7959419/aviva-nabs-admiral-data-director-for-executive-role-at-direct-line https://www.postonline.co.uk/personal/7959419/aviva-nabs-admiral-data-director-for-executive-role-at-direct-line Thu, 20 Nov 2025 11:56:27 +0000 Tom Luckham View from the Top: Alain Zweibrucker, CEO of Axa Retail, argues issues like road safety and climate change demand insurers strengthen their relationships with customers. https://www.postonline.co.uk/personal/7959365/insurers-must-go-beyond-traditional-remit-to-meet-societys-big-challenges https://www.postonline.co.uk/personal/7959365/insurers-must-go-beyond-traditional-remit-to-meet-societys-big-challenges Thu, 20 Nov 2025 06:00:00 +0000 Insurance Post Staff Tara Foley, CEO of Axa UK & Ireland, has been named Diversity & Inclusion Leader of the Year at Insurance Post’s Diversity & Inclusion in Insurance Awards 2025. https://www.postonline.co.uk/commercial/7959362/diversity-inclusion-in-insurance-award-winners-revealed https://www.postonline.co.uk/commercial/7959362/diversity-inclusion-in-insurance-award-winners-revealed Wed, 19 Nov 2025 00:01:00 +0000 Insurance Post Staff Simon McGinn, CEO of Dual UK, is betting on regional expansion, specialist expertise and empowering underwriting talent, rather than pursuing takeovers, to double the MGA business by 2030. https://www.postonline.co.uk/commercial/7959275/big-interview-simon-mcginn-ceo-of-dual-uk https://www.postonline.co.uk/commercial/7959275/big-interview-simon-mcginn-ceo-of-dual-uk Tue, 18 Nov 2025 06:54:09 +0000 Emma Ann Hughes Artificial intelligence has resulted in a significant uptick in the number of customers Axa retains, according to the insurer’s chief information officer Natasha Davydova. https://www.postonline.co.uk/news/7959379/axa-cio-reveals-roi-on-ai https://www.postonline.co.uk/news/7959379/axa-cio-reveals-roi-on-ai Fri, 14 Nov 2025 09:30:00 +0000 Emma Ann Hughes