https://www.postonline.co.uk/feeds/rss/category/technology en While artificial intelligence dominates forecasts for the future of insurance, Jarrod Johnson, director of Scenario Risk Partners, argues other technologies like drones and mobile risk-assessment tools may be the ones that hold the key to closing the UK’s persistent insurance gap. https://www.postonline.co.uk/technology/7959581/could-ai-widen-the-insurance-gap https://www.postonline.co.uk/technology/7959581/could-ai-widen-the-insurance-gap Tue, 30 Dec 2025 06:00:00 +0000 Insurance Post Staff Graham Blackwell, president of Applied Systems, has told Insurance Post the firm’s purchase of Cytora is not a signal that it may be making a UK comeback. https://www.postonline.co.uk/news/7959534/cytora-acquisition-wont-change-applieds-uk-strategy https://www.postonline.co.uk/news/7959534/cytora-acquisition-wont-change-applieds-uk-strategy Tue, 23 Dec 2025 11:37:45 +0000 Tom Luckham Insurtech sector leaders expect to stand stronger, smarter and more pragmatic than ever in 2026 by shifting from experimentation to execution, embedding artificial intelligence at scale, strengthening data foundations and proving their value through real, measurable innovation. https://www.postonline.co.uk/technology/7959389/insurtech-forecast-for-2026 https://www.postonline.co.uk/technology/7959389/insurtech-forecast-for-2026 Tue, 23 Dec 2025 06:00:00 +0000 Emma Ann Hughes Lewis Guignard, director of data science solution at Guidewire, has predicted insurers will have applications of quantum computing in production within three to five years. https://www.postonline.co.uk/technology/7959529/insurers-could-deploy-quantum-computing-within-five-years https://www.postonline.co.uk/technology/7959529/insurers-could-deploy-quantum-computing-within-five-years Mon, 22 Dec 2025 09:32:36 +0000 Damisola Sulaiman The award-winning Insurance Post Podcast has signed off the year with a Christmas Special featuring industry heavyweights, newsroom favourites and even a CBeebies-style bedtime story. https://www.postonline.co.uk/news/7959516/insurance-posts-star-studded-christmas-special-for-2025 https://www.postonline.co.uk/news/7959516/insurance-posts-star-studded-christmas-special-for-2025 Fri, 19 Dec 2025 06:00:00 +0000 Emma Ann Hughes Risk management needs to scale, hit harder and modernise fast. Johnny Thomson, head of strategic planning at RiskSTOP Group, reveals the industry’s top demands – and how data and AI are already reshaping what insurers, brokers and clients expect. https://www.postonline.co.uk/technology/7959495/blog-what-you-told-me-you-want-from-risk-management https://www.postonline.co.uk/technology/7959495/blog-what-you-told-me-you-want-from-risk-management Wed, 17 Dec 2025 11:48:58 +0000 Insurance Post Staff Insurtechs came of age in 2025, shifting from disruption to deep integration, proving artificial intelligences real-world value, expanding globally, and cementing their role as essential partners driving insurance innovation and modernisation. https://www.postonline.co.uk/technology/7959386/insurtech-review-of-the-year-2025 https://www.postonline.co.uk/technology/7959386/insurtech-review-of-the-year-2025 Mon, 15 Dec 2025 06:00:00 +0000 Emma Ann Hughes Ernesto Suarez, CEO of Gigasure and newly appointed co-chair of Insurtech UK, is a travel insurance innovator on a mission to keep on running, be at the cutting edge of developments, plus plan the next family adventure. https://www.postonline.co.uk/personal/7959311/diary-of-an-insurer-gigasures-ernesto-suarez https://www.postonline.co.uk/personal/7959311/diary-of-an-insurer-gigasures-ernesto-suarez Mon, 15 Dec 2025 06:00:00 +0000 Insurance Post Staff Editor’s View: Insurers to confront the ghosts of past technology missteps in order to claim a more connected, brighter future, according to Emma Ann Hughes who is under the influence of Charles Dickens this Christmas. https://www.postonline.co.uk/technology/7959499/a-christmas-carol-for-insurances-digital-dilemmas https://www.postonline.co.uk/technology/7959499/a-christmas-carol-for-insurances-digital-dilemmas Fri, 12 Dec 2025 06:00:00 +0000 Emma Ann Hughes Insurtech UK hosted it annual end-of-year pitching session on Tuesday (9 December), where seven startups showcased their businesses for an audience of peers, potential partners and investors. https://www.postonline.co.uk/technology/7959533/seven-insurtechs-vie-for-investors-at-insurtech-uk-event https://www.postonline.co.uk/technology/7959533/seven-insurtechs-vie-for-investors-at-insurtech-uk-event Thu, 11 Dec 2025 11:30:00 +0000 Damisola Sulaiman Dan Sandler, founder of Veridox, explains the insurtech’s unconventional, community-focused approach to developing the AI-powered forensic document and image manipulation analysis platform. https://www.postonline.co.uk/technology/7959426/qa-dan-sandler-veridox https://www.postonline.co.uk/technology/7959426/qa-dan-sandler-veridox Thu, 11 Dec 2025 06:00:00 +0000 Damisola Sulaiman We can’t quite believe it’s come round so quickly – the 2026 British Insurance Awards are now open for entries. https://www.postonline.co.uk/commercial/7959530/entries-open-for-the-2026-british-insurance-awards https://www.postonline.co.uk/commercial/7959530/entries-open-for-the-2026-british-insurance-awards Wed, 10 Dec 2025 12:00:20 +0000 Insurance Post Staff Trade Voice: Melissa Collett, CEO of Insurtech UK, explains how the body is supporting the UK’s insurtech sector as it goes from strength to strength. https://www.postonline.co.uk/technology/7959444/uk-insurtechs-are-making-waves-on-the-world-stage-and-rightly-so https://www.postonline.co.uk/technology/7959444/uk-insurtechs-are-making-waves-on-the-world-stage-and-rightly-so Tue, 02 Dec 2025 06:20:20 +0000 Melissa Collett A report has suggested Allianz Partners is looking to get rid of call centre staff, while Post understands Markerstudy is also considering its call centre personnel numbers over the next few years. https://www.postonline.co.uk/technology/7959463/insurers-target-call-centre-job-cuts-as-tech-adoption-advances https://www.postonline.co.uk/technology/7959463/insurers-target-call-centre-job-cuts-as-tech-adoption-advances Thu, 27 Nov 2025 12:22:09 +0000 Damisola Sulaiman In the latest Insurance Post video we caught up with Shift Technology’s head of UK, Ireland and Nordics George Robbins to discuss the key areas that insurers need to consider when thinking about using Agentic AI in claims transformation. https://www.postonline.co.uk/market-access/technology/7959446/video-qa-shift-technologys-george-robbins-on-agentic-ai-and-claims-transformation https://www.postonline.co.uk/market-access/technology/7959446/video-qa-shift-technologys-george-robbins-on-agentic-ai-and-claims-transformation Thu, 27 Nov 2025 09:00:00 +0000 Insurance Post Staff Nigel Walsh, global head of insurance at cloud-based platform ServiceNow, shares his family’s rapid and painful experience of Alzheimer’s and why Insurance United Against Dementia’s Day (27 November) holds deeper meaning for him this year. https://www.postonline.co.uk/people/7959447/my-mum-alzheimers-and-the-importance-of-iuads-day https://www.postonline.co.uk/people/7959447/my-mum-alzheimers-and-the-importance-of-iuads-day Thu, 27 Nov 2025 06:00:00 +0000 Insurance Post Staff Independent vets claim they were blindsided after Allianz and several pet insurers failed to communicate non-Allianz brands will be removed from digital pet claims platform VetEnvoy, now known as Petios. https://www.postonline.co.uk/technology/7959435/pet-insurers-under-fire-for-blindsiding-vets-with-vetenvoy-halt https://www.postonline.co.uk/technology/7959435/pet-insurers-under-fire-for-blindsiding-vets-with-vetenvoy-halt Wed, 26 Nov 2025 11:00:00 +0000 Damisola Sulaiman The Chartered Insurance Institute has unveiled new guidance to help firms better support vulnerable customers, and warned a rush to adopt AI tools risks compounding harm for those most in need. https://www.postonline.co.uk/technology/7959442/cii-and-fca-warn-ai-could-put-vulnerable-customers-at-risk https://www.postonline.co.uk/technology/7959442/cii-and-fca-warn-ai-could-put-vulnerable-customers-at-risk Tue, 25 Nov 2025 14:37:59 +0000 Damisola Sulaiman Insurance Post can exclusively reveal half of Davies’ group executive committee now have their renumeration linked to the firm’s responsible business goals. https://www.postonline.co.uk/news/7959432/davies-ties-half-of-leadership-pay-to-sustainability-goals https://www.postonline.co.uk/news/7959432/davies-ties-half-of-leadership-pay-to-sustainability-goals Mon, 24 Nov 2025 11:00:00 +0000 Damisola Sulaiman Jake Wells, co-founder and chief operating officer of Meshed, discusses the insurtech’s vision of providing high quality service to small-to-medium businesses through the artificial intelligence-native broking platform. https://www.postonline.co.uk/technology/7958982/qa-jake-wells-meshed https://www.postonline.co.uk/technology/7958982/qa-jake-wells-meshed Thu, 20 Nov 2025 06:00:00 +0000 Damisola Sulaiman Insurance Post is delighted to announce the winners of the 2025 Asia Pacific Insurance Technology Awards. https://www.postonline.co.uk/technology/7959381/asia-pacific-insurance-technology-awards-winners-revealed https://www.postonline.co.uk/technology/7959381/asia-pacific-insurance-technology-awards-winners-revealed Wed, 19 Nov 2025 07:00:00 +0000 Insurance Post Staff Davies group CEO Dan Saulter has argued investment in agentic artificial intelligence is an “imperative” and not an “option”. https://www.postonline.co.uk/technology/7959401/davies-ceo-warns-agentic-ai-investment-imperative-for-survival https://www.postonline.co.uk/technology/7959401/davies-ceo-warns-agentic-ai-investment-imperative-for-survival Tue, 18 Nov 2025 12:03:01 +0000 Damisola Sulaiman Insurers may be more determined than ever to accelerate product innovation, but new data suggests outdated IT infrastructure is standing in the way of that ambition. https://www.postonline.co.uk/technology/7959233/insurers-stuck-in-scaling-trap-as-it-lags-ambitions https://www.postonline.co.uk/technology/7959233/insurers-stuck-in-scaling-trap-as-it-lags-ambitions Mon, 17 Nov 2025 06:00:00 +0000 Emma Ann Hughes Simon McGinn, CEO of Dual, has shared how the MGA’s data capability has been transformed in recent years and is accelerating the growth of the business. https://www.postonline.co.uk/commercial/7959322/how-duals-data-capability-is-transforming-the-mga https://www.postonline.co.uk/commercial/7959322/how-duals-data-capability-is-transforming-the-mga Fri, 14 Nov 2025 10:30:00 +0000 Emma Ann Hughes Artificial intelligence has resulted in a significant uptick in the number of customers Axa retains, according to the insurer’s chief information officer Natasha Davydova. https://www.postonline.co.uk/news/7959379/axa-cio-reveals-roi-on-ai https://www.postonline.co.uk/news/7959379/axa-cio-reveals-roi-on-ai Fri, 14 Nov 2025 09:30:00 +0000 Emma Ann Hughes The conversation around AI in underwriting is shifting, from what’s possible to what’s already in play. https://www.postonline.co.uk/technology/7959350/webinar-learn-about-ai-underwriting-lessons-from-the-front-line https://www.postonline.co.uk/technology/7959350/webinar-learn-about-ai-underwriting-lessons-from-the-front-line Thu, 13 Nov 2025 11:12:09 +0000 Insurance Post Staff Laka has raised £14.1m in its series B funding round, following the green mobility insurer securing a £6.5m venture debt facility from HSBC Innovation Banking. https://www.postonline.co.uk/technology/7959376/laka-raises-ps141m-in-series-b-round https://www.postonline.co.uk/technology/7959376/laka-raises-ps141m-in-series-b-round Thu, 13 Nov 2025 09:00:00 +0000 Damisola Sulaiman Aon is targeting a 10 to 20% improvement in its claims resolution time in the first year of deployment of its new artificial intelligence claims tool. https://www.postonline.co.uk/broker/7959361/aon-expects-new-ai-tool-to-cut-claims-resolution-time-by-up-to-20 https://www.postonline.co.uk/broker/7959361/aon-expects-new-ai-tool-to-cut-claims-resolution-time-by-up-to-20 Tue, 11 Nov 2025 10:50:07 +0000 Damisola Sulaiman Allianz Commercial is in the process of moving all its products over to a new platform, chief distribution officer Nick Hobbs has told Insurance Post. https://www.postonline.co.uk/news/7959332/allianz-to-re-platform-commercial-products-over-next-two-years https://www.postonline.co.uk/news/7959332/allianz-to-re-platform-commercial-products-over-next-two-years Thu, 06 Nov 2025 11:00:00 +0000 Scott McGee Insurtech funding has showing signs of “maturing and becoming more selective” according to Gallagher Re’s Global InsurTech Report for the third quarter of 2025. https://www.postonline.co.uk/technology/7959337/insurtech-funding-stabilising-following-volatility https://www.postonline.co.uk/technology/7959337/insurtech-funding-stabilising-following-volatility Thu, 06 Nov 2025 08:00:00 +0000 Damisola Sulaiman Compare the Market CEO Mark Bailie has argued the question of Chat GPT taking over from price comparison websites is “fundamentally flawed”. https://www.postonline.co.uk/technology/7959321/compare-the-market-ceo-dismisses-chatgpt-taking-over-pcws https://www.postonline.co.uk/technology/7959321/compare-the-market-ceo-dismisses-chatgpt-taking-over-pcws Tue, 04 Nov 2025 12:08:36 +0000 Damisola Sulaiman Guidewire is experimenting with building solutions to connect its customer base of primary insurers with reinsurers and retail brokers, the company’s group vice president Charles Clarke has told Post. https://www.postonline.co.uk/technology/7959301/guidewire-eyes-retail-broking-and-reinsurance-for-next-chapter https://www.postonline.co.uk/technology/7959301/guidewire-eyes-retail-broking-and-reinsurance-for-next-chapter Mon, 03 Nov 2025 11:00:00 +0000 Harry Curtis Rory Yates announced Friday (31 October) was his last day as chief strategy officer at EIS Ltd. https://www.postonline.co.uk/people/7959307/yates-exits-eis-after-almost-four-years https://www.postonline.co.uk/people/7959307/yates-exits-eis-after-almost-four-years Mon, 03 Nov 2025 10:38:52 +0000 Emma Ann Hughes UK insurers have more than doubled the number of new board appointees with technology expertise over the past year, outpacing their banking and asset management peers. https://www.postonline.co.uk/technology/7959182/insurers-double-tech-hires-as-ai-climbs-agenda https://www.postonline.co.uk/technology/7959182/insurers-double-tech-hires-as-ai-climbs-agenda Mon, 03 Nov 2025 06:00:00 +0000 Emma Ann Hughes Companies in the London market will increasingly pursue peer-to-peer technology integration driving greater facilitation and more mergers and acquisitions, Guidewire’s London market lead Jamie McDonnell has predicted. https://www.postonline.co.uk/lloydslondon/7959295/technology-arms-race-to-fuel-london-market-ma https://www.postonline.co.uk/lloydslondon/7959295/technology-arms-race-to-fuel-london-market-ma Fri, 31 Oct 2025 11:00:00 +0000 Harry Curtis Guidewire CEO Mike Rosenbaum has outlined how he thinks generative artificial intelligence and large language models will change the insurance industry. https://www.postonline.co.uk/technology/7959294/guidewire-ceo-maps-insurance-sectors-ai-transformation https://www.postonline.co.uk/technology/7959294/guidewire-ceo-maps-insurance-sectors-ai-transformation Thu, 30 Oct 2025 11:00:00 +0000 Harry Curtis The take-up of AI and automation processes could be lessening insurers’ focus on complex digital transformation, according to Sasha Haco, CEO of Unitary. https://www.postonline.co.uk/news/7959291/insurers-shouldnt-have-to-wait-to-start-automating https://www.postonline.co.uk/news/7959291/insurers-shouldnt-have-to-wait-to-start-automating Thu, 30 Oct 2025 10:00:00 +0000 Tom Luckham Mark Miller, founder and CEO of Insurevision, discusses with Insurance Post how the firm’s artificial intelligence computer vision technology has the capacity to begin telematics 2.0 and fulfil the untapped potential of the original technology. https://www.postonline.co.uk/technology/7958896/qa-mark-miller-insurevision https://www.postonline.co.uk/technology/7958896/qa-mark-miller-insurevision Thu, 30 Oct 2025 06:00:00 +0000 Damisola Sulaiman Sources have told Insurance Post that Verisk is considering options with its software house Ignite, with a sale among the possibilities. https://www.postonline.co.uk/news/7959286/verisk-puts-ignite-on-the-market https://www.postonline.co.uk/news/7959286/verisk-puts-ignite-on-the-market Wed, 29 Oct 2025 11:30:00 +0000 Scott McGee An Allianz survey has found British people are the most concerned in Europe about self-driving cars. https://www.postonline.co.uk/news/7959285/majority-of-brits-concerned-about-self-driving-vehicle-safety https://www.postonline.co.uk/news/7959285/majority-of-brits-concerned-about-self-driving-vehicle-safety Tue, 28 Oct 2025 11:19:07 +0000 Scott McGee Mea CEO Martin Henley has argued agentic artificial intelligence success could be measured against its impact on an organisation’s combined ratio. https://www.postonline.co.uk/technology/7959284/mea-ceo-argues-ai-can-now-impact-combined-ratio https://www.postonline.co.uk/technology/7959284/mea-ceo-argues-ai-can-now-impact-combined-ratio Tue, 28 Oct 2025 09:06:32 +0000 Damisola Sulaiman View from the Top: Mike Keating, CEO of the Managing General Agents’ Association, examines the ecosystem of suppliers that underpins the UK’s MGA community. https://www.postonline.co.uk/commercial/7959247/why-mgas-suppliers-are-more-than-a-support-act https://www.postonline.co.uk/commercial/7959247/why-mgas-suppliers-are-more-than-a-support-act Tue, 28 Oct 2025 06:00:00 +0000 Mike Keating From fending off cyber villains to mentoring global security teams, Si West, director of customer engagement at Resilience, blends digital defence with dad jokes and a dash of Queen. https://www.postonline.co.uk/technology/7958188/60-seconds-with-resiliences-si-west https://www.postonline.co.uk/technology/7958188/60-seconds-with-resiliences-si-west Tue, 28 Oct 2025 06:00:00 +0000 Insurance Post Staff Deputy Editor’s View: Applied Systems’ surprise retreat from the UK market earlier this year may not be the end of its ambitions on this side of the Atlantic, reveals Scott McGee, who examines speculation the US-based software giant could be eyeing a bid for an incumbent player. https://www.postonline.co.uk/technology/7959222/could-applied-be-lining-up-a-bid-to-buy-a-uk-software-house https://www.postonline.co.uk/technology/7959222/could-applied-be-lining-up-a-bid-to-buy-a-uk-software-house Fri, 24 Oct 2025 06:00:00 +0100 Scott McGee The impact of artificial intelligence on the insurance workforce will be similar to the effect of outsourcing, according to MS Amlin chief people officer Gemma Lines. https://www.postonline.co.uk/technology/7959262/ms-amlin-predicts-ai-will-replicate-outsourcing-consequences https://www.postonline.co.uk/technology/7959262/ms-amlin-predicts-ai-will-replicate-outsourcing-consequences Thu, 23 Oct 2025 11:48:51 +0100 Damisola Sulaiman Haris Khan, CEO and co-founder of Novee discusses how the firm will execute its mission to solve efficiency and data visibility challenges for underwriting technology. https://www.postonline.co.uk/technology/7958878/qa-haris-khan-novee https://www.postonline.co.uk/technology/7958878/qa-haris-khan-novee Thu, 23 Oct 2025 06:58:59 +0100 Damisola Sulaiman NTT Data has acquired Derry-based insurance technology consultancy Alchemy, with the firm endeavouring to take aim at insurers utilising Guidewire products. https://www.postonline.co.uk/news/7959241/ntt-data-targeting-%E2%80%98accelerated-growth-over-the-next-three-years%E2%80%99 https://www.postonline.co.uk/news/7959241/ntt-data-targeting-%E2%80%98accelerated-growth-over-the-next-three-years%E2%80%99 Tue, 21 Oct 2025 12:12:52 +0100 Tom Luckham Artificial intelligence-driven claims technology capable of causing a surge in court-bound insurance disputes has won the financial backing of a law firm backing and is now being piloted with a major loss assessor, Insurance Post can exclusively reveal. https://www.postonline.co.uk/claims/7959206/ai-that-could-hit-insurers-with-wave-of-court-cases-wins-backing https://www.postonline.co.uk/claims/7959206/ai-that-could-hit-insurers-with-wave-of-court-cases-wins-backing Thu, 16 Oct 2025 10:58:13 +0100 Emma Ann Hughes Artificial intelligence-powered video telematics technology is three times better at risk prediction accuracy than traditional telematics inputs. https://www.postonline.co.uk/technology/7959219/ai-video-tech-three-times-better-than-telematics-at-predicting-risk https://www.postonline.co.uk/technology/7959219/ai-video-tech-three-times-better-than-telematics-at-predicting-risk Wed, 15 Oct 2025 14:00:00 +0100 Damisola Sulaiman Staysure has assembled a team of conversational artificial intelligence specialists to continuously monitor and refine its AI webchat assistant Susi. https://www.postonline.co.uk/technology/7959215/staysure-assembles-specialist-team-for-ai-chatbot https://www.postonline.co.uk/technology/7959215/staysure-assembles-specialist-team-for-ai-chatbot Wed, 15 Oct 2025 11:00:00 +0100 Damisola Sulaiman